Solo Home Services

Privacy Policy

Last updated: February 2025

1. Introduction

Solo Home Services (“we,” “us,” or “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for a free estimate.

By using our website, you agree to the practices described in this policy.


2. Information We Collect

Information You Provide to Us

When you fill out our contact form or request an estimate, we may collect:

  • Your name

  • Phone number

  • Email address

  • Home address (optional or required depending on the form)

  • Details about your painting project or service request

Information Automatically Collected

When you visit our website, we may automatically receive certain information, such as:

  • Your IP address

  • Browser type

  • Device type

  • Pages you view

  • Time spent on the website

  • Referring website

Tools like Google Analytics, Google Ads, Meta Pixel, or similar services may collect this type of information.


3. How We Use Your Information

We use your information to:

  • Respond to your messages or estimate requests

  • Provide quotes and schedule services

  • Communicate with you about your project

  • Improve our website and customer experience

  • Track website performance and advertising effectiveness

  • Run Google Ads, Meta Ads, or other marketing campaigns

We do not sell your personal information to any third parties.


4. Sharing Your Information

We may share your information only with:

  • Service providers who help operate our website, analytics tools, or communication systems

  • Marketing platforms such as Google Ads or Meta Ads for analytics and audience measurement

  • Contractors or partners, only when needed, to provide an estimate or perform the services you requested

We do not sell, rent, or trade your personal information.


5. Cookies & Tracking Technologies

Our website may use cookies and related technologies, including:

  • Google Analytics

  • Google Ads remarketing

  • Meta (Facebook) Pixel

These tools help us understand website traffic and improve our marketing efforts.

You can disable cookies in your browser settings at any time.


6. Data Security

We take reasonable steps to secure your information, including the use of HTTPS encryption and standard security practices.
However, no online system is completely secure, and we cannot guarantee absolute protection.


7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we have about you

  • Request corrections

  • Request deletion

  • Opt out of certain marketing or tracking

To make a request, contact us using the information at the bottom of this page.


8. Links to Other Websites

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content on those websites.


9. Children’s Privacy

Our website is not intended for individuals under 13 years old, and we do not knowingly collect information from children.


10. Changes to This Policy

We may update this Privacy Policy occasionally.
Any changes will be posted on this page with the updated date.


11. Contact Us

If you have questions about this Privacy Policy, you can contact us at:

Solo Home Services
Email: info@solohomeservices.com
Phone: (818) 754-8754
Service Area: San Fernando Valley, CA